Topex Electronics (“we,” “us,” or “our”) operates https://topexelectronics.com/. This Privacy Policy explains what personal information we collect when you visit our website or place an order, how we use and share it, and the choices and rights you have. By using our website, you agree to the practices described here.

Information We Collect

Information you give us

  • Contact details: name, email address, and phone number
  • Order details: shipping address, billing address, and the products you buy
  • Account details: username and password, if you create an account
  • Communications: anything you send us by email, phone, or our contact form

Payment information

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay. All payments are handled by secure, PCI-DSS compliant third-party payment processors. We never see or store your full card number.

Information collected automatically

  • Device and browser information, such as IP address, browser type, operating system, and approximate location
  • Browsing activity on our site, such as pages viewed, products viewed, and items added to your cart
  • Information from cookies, pixels, and similar technologies (see “Cookies and Tracking” below)

How We Use Your Information

We use your information to:

  • Process, ship, and deliver your orders
  • Send order confirmations, shipping updates, and tracking numbers
  • Handle returns, refunds, exchanges, and warranty support
  • Respond to your questions
  • Detect and prevent fraud and protect our website
  • Improve our website, product selection, and customer experience
  • Send marketing emails, only if you opt in (you can unsubscribe at any time)
  • Meet our legal and accounting obligations

How We Share Your Information

We do not sell your personal information. We share information only with service providers that help us run our store:

  • Payment processors, to complete your purchase
  • Shipping carriers (USPS, UPS, FedEx), to deliver your order
  • Hosting and e-commerce providers, which power our website
  • Analytics and advertising partners, including Google, to understand site usage and show relevant ads

We may also disclose information if required by law, to respond to valid legal requests, or to protect our rights, our customers, or others.

Some state privacy laws treat sharing data with advertising partners for targeted ads as “sharing” or “targeted advertising.” You can opt out at any time (see “Your Privacy Rights”).

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep your shopping cart and account working
  • Remember your preferences
  • Measure site traffic (for example, with Google Analytics)
  • Measure and personalize advertising (for example, with Google Ads)

You can control cookies in your browser settings. Turning cookies off may stop some features, such as the cart, from working.

You can limit Google’s use of your data through Google Ads Settings (adssettings.google.com) and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout). We honor Global Privacy Control (GPC) browser signals as a request to opt out of targeted advertising where required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and all checkout pages are encrypted with SSL/TLS. No method of transmitting or storing data online is 100% secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed to fulfill orders, provide support, handle returns and warranty claims, and meet legal and accounting requirements. After that, we securely delete or anonymize it.

Your Privacy Rights

Depending on your state of residence, including California, New Jersey, and other states with consumer privacy laws, you may have the right to:

  • Know and access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Get a copy of your data in a portable format
  • Opt out of the sale or sharing of your data, targeted advertising, and profiling
  • Appeal our decision if we deny your request

To make a request, email us at contact@topexelectronics.com with the subject line “Privacy Request.” We will verify your identity before acting and respond within the time required by law, usually 45 days. You may use an authorized agent to submit a request on your behalf. We will not discriminate against you for exercising your rights.

To opt out of marketing emails, click “unsubscribe” in any email we send.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.

Third-Party Links

Our website may link to other websites, such as manufacturer warranty pages. We are not responsible for their privacy practices, so please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

  • Store Name: Topex Electronics
  • Address: 818 Newark Ave, Jersey City, NJ 07306, United States
  • Phone: +1 (201) 963-4086
  • Email: contact@topexelectronics.com
  • Business Hours:
    Monday – Friday: 10:00 AM – 8:00 PM ET
    Saturday – Sunday: 11:00 AM – 8:00 PM ET