Thank you for shopping at Topex Electronics. This Shipping Policy explains how and when your order is processed and delivered. By placing an order, you agree to the terms below.

Shipping Destinations

We ship only within the 50 United States. We do not ship internationally, and we cannot ship to P.O. Boxes or APO/FPO/DPO addresses. Orders with an ineligible address will be canceled and fully refunded.

Shipping Cost

Standard shipping is FREE on every order within the United States. There is no minimum purchase. No shipping fees or sales tax are added at checkout, so the price shown on the product page is the total price you pay.

Order Processing (Handling) Time

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Business days are Monday through Friday, excluding U.S. federal holidays.
  • Order cutoff: orders placed after 2:00 PM ET, or on weekends or holidays, begin processing on the next business day.
  • Some orders may need extra fraud verification before shipping. If so, we will contact you by email or phone, and processing resumes once verification is complete.
  • During peak seasons, processing may take slightly longer. If your order is delayed, we will email you.

Shipping Transit Time

Once your order is handed to the carrier, standard delivery takes 3–5 business days.

Estimated Delivery Time

StageTimeframe
Order processing (handling)1–2 business days
Shipping transit3–5 business days
Total estimated delivery4–7 business days

Delivery times are estimates that start once your order is confirmed. Carrier delays, severe weather, or other events beyond our control may occasionally extend delivery times.

Shipping Carriers

We ship with trusted U.S. carriers: USPS, UPS, or FedEx. The carrier depends on your location and the size of your order. All graphics cards ship in their original retail box inside a protective shipping carton.

Signature Confirmation

For your protection, high-value orders may require an adult signature on delivery. If a signature is required, it will be noted in your shipping confirmation email.

Order Tracking

When your order ships, you will receive a shipping confirmation email with a tracking number and a tracking link. Tracking may take up to 24 hours to update. You can also check your order status anytime on our Track Your Order page.

Incorrect Shipping Address

Please double-check your address before checkout. If you spot a mistake, contact us right away. We can update the address only before the order ships. We are not responsible for orders delivered to an incorrect address entered by the customer.

Lost, Delayed, or Damaged Packages

  • Delayed: if your order hasn’t arrived within 7 business days of shipping, contact us and we will open an investigation with the carrier.
  • Lost: if the carrier confirms the package is lost, we will send a replacement or issue a full refund.
  • Damaged: if your item arrives damaged, contact us within 48 hours of delivery with your order number and photos of the item and packaging. We will arrange a replacement or full refund at no cost to you.

Approved refunds are issued to your original payment method within 7 business days of approval.

Order Cancellations

You can cancel your order free of charge before it ships. Once shipped, it can’t be canceled, but you can return it after delivery under our Returns & Refund Policy.

Contact Us

Questions about shipping or your order? Contact us:

  • Store Name: Topex Electronics
  • Address: 818 Newark Ave, Jersey City, NJ 07306, United States
  • Phone: +1 (201) 963-4086
  • Email: contact@topexelectronics.com
  • Business Hours:
    Monday – Friday: 10:00 AM – 8:00 PM ET
    Saturday – Sunday: 11:00 AM – 8:00 PM ET